Electric Heated Mattress Pad Queen Size - 10 Adjustable Heat Settings with Memory Timer (1-12 Hours) & Auto Shut-Off - Soft Lighted Button Controls - Perfect for Cold Winter Nights & Arthritis Pain Relief

UPDATED COMMENT: Before I could order a replacement, the company reached out and offered to send me a replacement at no cost. Who doesn't love great customer service? I received the package 2 days later and put it on pur bed immediately. Clearly must have been a flook with the first one. All the features I listed below still hold true and this one definitely seems to cover a bit more heat towards the edges. Had i received this one originally, I would've given it the 5 stars I've updated to today. I would give extra for customer service. Thank you very much for making it right!ORIGINAL COMMENT: After putting this queen size mattress warmer on the bed, I requested an exchange. It fits great, stays in place, has a pocket for the cord into the cover at the bottom, cords are plenty long enough, heats very quickly, controls work well and easy to select, can not really feel the coils unless you are really trying to. Reason for exchanging it: on the one side, the coils do not heat up closest to the edge. You can feel it's just the last few rows but it's enough to have to shift towards the center of the bed a bit. It's only one side so I'm thinking maybe a disconnection or pinch of the coil somewhere in that location. Otherwise, it works well so I'm exchanging it for a replacement. I will adjust my rating, hopefully to a 5 once I try the new one.